Need Help? Call Us
1-877-762-7245
Bay Ferries NFL - Northumberland Ferries Limited

Northumberland Ferries Customer Service

Contact Information

Wood Islands, Prince Edward Island Terminal
23 Service Road
Wood Islands, Prince Edward Island C0A 1B0
Phone: 800-565-0201
Fax: 902-962-4429
infodesk@nfl-bay.com

Caribou, Nova Scotia Terminal
3722 Highway 106
Caribou, Nova Scotia B0K 1H0
Phone: 800-565-0201
Fax: 902-962-4429

How to Book

  • Advance reservations are strongly recommended. Make your reservation online or call 1.877.635.7245.
  • A credit card is required for all reservations.
  • The following fees are payable in addition to indicated fares: fuel surcharge of $5.
  • Schedules, fares and fees are subject to change or surcharge without notice.
  • Special offers are subject to availability and conditions – please ask for details.
  • Discounts are subject to availability and rules or restrictions – please ask for details.

Information to have on hand when booking

In order to book your spot easily and quickly, please have the following information on hand when calling or booking on line:

  • Full name of all travellers
  • Preferred travel dates and times
  • Length and height of your vehicle (including any trailers)

Manage Reservations
Changing/cancelling your reservations is easy. Go online or call: 1-877-635-7245. Have your confirmation number available.

Contact Information

Saint John, New Brunswick Terminal
170 Digby Ferry Road
Saint John, New Brunswick E2M 0B2
Phone: 506-649-7777
Fax: 506-649-7708
infodesk@nfl-bay.com

Digby, Nova Scotia Terminal
680 Shore Road, P.O. Box 418
Digby, Nova Scotia B0V 1A0
Phone: 902-245-2116
Fax: 902-245-5360

Bay Ferries Limited
94 Water Street, Box 634
Charlottetown, Prince Edward Island, Canada C1A 7L3
Phone: 902-566-3838
Fax: 902-566-1550

How to Book

  • Advance reservations are strongly recommended. Make your reservation online or call 1-888-249-7245.
  • A credit card is required for all reservations.
  • The following fees are payable in addition to indicated fares: fuel surcharge of $20; $25 CDN no-show fee for vehicle bookings.
  • Schedules, fares and fees are subject to change or surcharge without notice.
  • Special offers are subject to availability and conditions – please ask for details.
  • Discounts are subject to availability and rules or restrictions – please ask for details.

Information to have on hand when booking

In order to book your spot easily and quickly, please have the following information on hand when calling or booking on line:

  • Full name of all travellers
  • Preferred travel dates and times
  • Length and height of your vehicle (including any trailers)

Manage Reservations
Changing/cancelling your reservations is easy. Go online or call: 1-888-249-7245. Have your confirmation number available.

A $25 CDN no-show fee for vehicle bookings applies.