Contact Information
23 Service Road, Wood IslandsPrince Edward Island, Canada C0A 1B0
Phone: 800-565-0201
Fax: 902-962-4429
infodesk@nfl-bay.com
How to Book
Advance reservations are strongly recommended. Make your reservation online or call 1.877.635.7245.
A credit card is required for all reservations.
The following fees are payable in addition to indicated fares: fuel surcharge of $5.
Schedules, fares and fees are subject to change or surcharge without notice.
Special offers are subject to availability and conditions – please ask for details.
Discounts are subject to availability and rules or restrictions – please ask for details.
Information to have on hand when booking
In order to book your spot easily and quickly, please have the following information on hand when calling or booking on line:
- Full name of all travellers
- Preferred travel dates and times
- Length and height of your vehicle (including any trailers)
Manage Reservations
Changing/cancelling your reservations is easy. Go online or call: 1-877-635-7245. Have your confirmation number available.
Terminal Parking
Parking at our ferry terminal facilities is limited. Please contact the appropriate terminal if you have questions.
Parking Lot Address
23 Service Road, Wood IslandsPrince Edward Island, Canada C0A 1B0
Phone: 902-962-4198
Fax: 902-566-1550
TTY
For persons who are deaf or hard of hearing
Phone: 902-626-2561
Map & Directions
Google Maps For Northumberland FerryFrequently Asked Questions
How many ferries operated out of Wood Islands / Caribou?
Northumberland Ferries Limited operates with two ferries during the peak season (HOLIDAY ISLAND & CONFEDERATION) and one ferry during the shoulder seasons.
Pets
Pets are not permitted on passenger decks; however, kennels are available upon request.
Smoking
Smoking is restricted to the outside deck. All areas inside are smoke-free.
Credit Cards
VISA, Master Card, American Express and Diners/EnRoute accepted.
Accessibility
Wheelchair access from the vehicle decks to the passenger deck is available through an elevator from the car deck. All passenger amenities are on one level.
Safety Information
Regulations prohibit passengers on vehicle decks during crossing unless accompanied by a crewmember. Recreation vehicles carrying propane must fully close cylinder valves while on board and be tagged. Note: tags will be provided.
Onboard Services
On board the Holiday Island and the Confederation there is a full Cafeteria. As well, on the Confederation, passengers can enjoy an ice cream from Cows.
