The crossing is approximately 3.5 hours.
The crossing is approximately 3.5 hours.
Advance booking is strongly recommended to ensure space is available on a particular sailing. Reservations may be made online or by calling toll-free 1-877-762-7245.
All passengers must arrive at least one hour before the scheduled departure time to ensure a timely departure.
For Yarmouth departures, check-in is same day only, prior to boarding.
For Bar Harbor departures, we will accept passengers and vehicles for boarding after 1:30 pm on the day of departure. If your travel schedule permits, we encourage you to come to the terminal after 3:00 pm on the day before sailing, or before 12:00 noon on the date of sailing, for early check-in, which will facilitate the boarding process.
CAT ferry boarding cards are printed at check-in. All passengers on a reservation must check in together and present their passport for ID verification. If traveling in a vehicle, you must also verify your vehicle license plate number.
Bay Ferries, operators of The CAT, will send you an email advisory and options on how to rebook or cancel your reservations.
If you have not provided us with an email address, our agents will attempt to call you as soon as possible.
Please be sure to give us contact information (both email and mobile phone) that you will have access to while traveling. If you are traveling out of country, please keep cell phone data access in mind.
When in doubt, please call our contact center or terminals – they will be able to advise you of service interruptions and help you rebook/cancel.
Travellers are required to show a valid passport to gain entry into both Canada and the United States. For more information on identification requirements, please check for Canadian requirements, http://www.cic.gc.ca/english/visit/visas.asp, and US Customs and Border Protection at https://www.cbp.gov/.
At check in, passengers will be issued a Customs Declaration form to complete before arrival. Upon arrival to port, all passengers will present their passport and declaration form to Customs for entry into the country.
Passengers traveling via vehicle or bicycle will drive to a Customs checkpoint where they will present documents for entry.
Passengers traveling without a vehicle will present themselves to Customs with all their bags in hand.
Only Customs can determine if you are allowed to enter the country. Bay Ferries Limited cannot be held responsible in any way for individuals who are inadmissible or who do not hold the necessary documentation to enter Canada or the United States.
All passengers are required to clear Customs before they have access to public areas. Family and friends can meet you in the terminal lobby.
Parking is not available at the Yarmouth ferry terminal; however, there is parking available nearby. To arrange parking in Yarmouth, please call 902-740-3791. Please plan ahead and leave ample time to get to the ferry terminal from the parking facility. An onsite parking lot is available for use at the Bar Harbor ferry terminal for a fee of $12/night. Payment for parking in Bar Harbor can be made upon booking through our toll-free reservations line (1-877-762-7245) or at the ferry terminal upon check-in.
We offer a crew operated lift from the car deck to the passenger deck. All amenities are located on the passenger deck.
In Bar Harbor, RVs will back on/back off the vessel. It is a very straightforward process with plenty of space to maneuver and you will be directed by an experienced crew member. Alternatively, drivers may sign a waiver to allow a vessel crew member to back their vehicle on board. In Yarmouth, RVs and oversize vehicles will drive on/drive off the vessel.
No – safety regulations do not permit passengers to remain in their vehicles.
For safety reasons, there is no access to the vehicle deck during the passage.
Seating is available on a first come, first served basis and cannot be reserved (with the exception of motorcoach groups who have made prior arrangements). Throughout the passenger deck, there is a variety of seats, including airplane style seating; oversize leather seating; booth seating; and café style seating.
There are three access points to the outside: two side decks, which can be found at the top of two stairwells and lead to/from the vehicle deck, and a large deck at the stern (back) of the ship. For safety reasons, the Captain will close the stern (back deck) while getting underway or if sea conditions do not permit.
To support the health and wellness of our passengers and employees, Bay Ferries is pleased to provide a smoke-free environment on board The CAT. No smoking of any kind is permitted including vapor products, e-cigarettes, and cannabis.
The Scotia Market Gift Shop features authentic Nova Scotian products.
Duty free shopping is not offered on board or in either port/port town.
We do not have WiFi on board; however, we have a business center which includes three computers with Internet access. Please be advised there is a 20 minute limit per user.
We feature a new release movie on every crossing and live entertainment on specific dates throughout the season. Please check seasideexperiences.com for the full entertainment lineup.
The Forchu Lounge serves a selection of wines, beers, as well as cocktails and spirits (some locally made in Nova Scotia). Passengers must be 21 years of age to obtain alcoholic beverages on The CAT.
Forchu Lounge – Digby bacon wrapped scallops, bacon wrapped miso salmon and assorted cheese plates.
Scotia Market – Offers freshly made breakfast, lunch, and dinner daily. Options for those with dietary restrictions are also available.
Sip at Sea Café – Over 20 loose teas, espresso-based beverages. Smoothies and made in house gelato.
The unsupervised children’s play area offers a selection of children’s movies, toys, and books.
Production companies may be permitted access to The CAT and terminals as a venue for filming or photoshoot efforts. Film/photo shoots must be coordinated in advance with Bay Ferries in order to minimize the impact on operations. For more information, please contact Allison MacLaurin at [email protected].
Dogs and cats are permitted to travel on The CAT and can remain comfortably in their owner’s vehicle or in an on board kennel. For safety reasons, pet owners are not permitted to visit pets during the voyage, therefore we ask that you ensure your furry friend has adequate food, water, and fresh air. Crew members monitor the vehicle deck during the voyage and will be sure to make pet owners aware of a distressed pet. Guests traveling with pets should call to notify us so we can note it on their reservation. Appropriate veterinarian-issued certificates are required and must be shown at check-in.
Your dog must be healthy and have a valid rabies vaccine certificate to enter the United States. Puppies younger than 4 months old cannot enter the United States. Cats are permitted to enter the United States at any age without certificates but must be free of any evidence of disease communicable to humans when examined by an inspector at the port of entry. For more information, visit the Centers for Disease Control and Prevention website for information on animal importation, www.cdc.gov/
There are three partnerships that work together seamlessly to provide an enjoyable on board passenger experience. If you are a safety-focused team worker, with strong customer service skills and want to work with people from the US and Canada, serving passengers from around the world, please consider working for one of our partners:
Vessel and Cabin crew: Seaward Services Inc., is a proud member of the HMS Global Maritime family of companies and is contracted by Bay Ferries to provide vessel and cabin crew on board The CAT. Employment opportunities on the Alakai can be found on the web.
Tourism Services: Yarmouth & Acadian Shores offers tourism information at our on board Visitor Information Center.
Concession & Gift Shop Retail Services: Sip Café, based on Main Street in downtown Yarmouth, offers freshly made goods and specialty coffees on board The CAT. Sip also operates the Scotia Market.
How do I apply for a job in Bar Harbor with shore-side services? Please contact our U.S. partner, Atlantic Fleet Services at [email protected] for ticket clerk and traffic direction positions.
If you have another question that is not addressed above, we invite you to contact us by email [email protected] or call 1-877-762-7245 for further assistance