Frequently Asked Questions
How long is the crossing between Saint John, New Brunswick and Digby, Nova Scotia?
Do I need a reservation?
What information do I need to make a reservation?
- Credit card, MasterCard or Visa
- License plate number, if you’re bringing a vehicle (overall length and height of oversize vehicles or vehicles carrying items on or behind the vehicle, ie. Bike or kayak rack)
What time should I arrive at the departing terminal?
All passengers—with or without confirmed reservations—must be checked-in and available for boarding at least one hour prior to the vessel’s scheduled sailing time.
If you have a reservation and miss your check-in time, we reserve the right to cancel your reservation and place you on our waiting list on a first-come, first-served basis.
Anyone without a reservation will be added to the wait list.
Boarding gates close:
- Commercial Vehicles: 60 minutes before vessel departure time
- Passenger Vehicles: 30 minutes before vessel departure time
- Walk-On Passengers: 20 minutes before vessel departure time
What happens if my crossing is cancelled?
In event of a cancelled crossing, Bay Ferries, operators of the mv Fundy Rose, will send you an email advisory and options on how to rebook or cancel your reservations.
If you have not provided us with an email address, our agents will attempt to call you as soon as possible.
Please be sure to give us contact information that you will have access to while travelling. If you are travelling out of country, please keep cell phone data access in mind.
When in doubt, please call our contact center or terminals – they will be able to advise you of service interruptions and help you rebook/cancel.
I am travelling without a vehicle, where will my friends or family pick me up?
Is parking available at the terminals?
Is the mv Fundy Rose wheelchair accessible?
Can I remain in my vehicle during the crossing?
Can I return to my vehicle during the crossing?
Are there passenger cabins onboard?
What seating is available onboard?
Seating aboard the mv Fundy Rose is first come, first served and cannot be reserved. We offer a variety of seats, including airline style seating. We have 744 seats, of which 250 are airline style.
Is there an outside deck?
Can I smoke onboard?
Can I shop for souvenirs onboard?
Is there WIFI onboard?
WIFI is available free of charge but it is intermittent.
What entertainment do you offer?
The Fortune Lounge
The Fortune Lounge features a 60” widescreen mega-sound television to create a true theatre experience, while comfortable “pod” seating is great for family gatherings. Sit back and relax as you watch the daily family-oriented movie feature, or gaze out at magnificent vistas during the voyage.
Is alcohol served on board the ship?
What dining options are available onboard?
The Acadia Eatery offers a full daily breakfast, lunch, and dinner menu, with a variety of healthy choices such as salads, sandwiches, and soups, plus items such as burgers, pizza, and fresh seafood including a specialty-of-the-day selection.
If you’re looking for a light snack, appetizer, hot beverage, or an ice-cold drink, then head to our licensed Crow’s Nest to satisfy all your cravings. Located outside Deck 7, the Crow’s Nest will be open subject to weather conditions and seasonality.
Mid Ship Café
Do you have a children’s area?
Filming/Photoshoots on Bay Ferries
Are pets allowed onboard?
How do I apply for a job on the mv Fundy Rose?
There are three partnerships that work together seamlessly to provide an enjoyable on board passenger experience. If you are a safety focused, team worker, with strong customer service skills and want to work with people from New Brunswick and Nova Scotia, serving passengers who travel from around the world, please consider working with us. https://www.ferries.ca/careers/