Frequently Asked Questions

Bay Ferries Limited (MV Fundy Rose; New Brunswick – Nova Scotia service) has identified a series of changes to our operations to effectively provide a safe environment for both passengers and employees to combat the spread of COVID-19. Read More

The crossing is approximately 2 hours and 15 minutes in peak season and 2 hours and 30 minutes in the off season.

All passengers whether commercial, personal vehicle or walk-on are encouraged to make a reservation prior to boarding. Book online or call 1-877-762-7245 to make a reservation.

• Credit card
• License plate number, if you’re bringing a vehicle (overall length and height of oversize vehicles or vehicles carrying items on or behind the vehicle, ie. bike or kayak rack)

Pick-up areas are available in both ferry terminals.

Long term parking at the Saint John and Digby ferry terminals will be available for a fee. Parking is at your own risk. For more information click here.

In event of a cancelled crossing, Bay Ferries Limited, operators of the mv Fundy Rose, will send you an email advisory and options on how to rebook or cancel your reservations.

If you have not provided us with an email address, our agents will attempt to call you as soon as possible.

Please be sure to give us contact information that you will have access to while travelling. If you are travelling out of country, please keep cell phone data access in mind.

When in doubt, please call our contact centre or terminals – they will be able to advise you of service interruptions and help you rebook/cancel.

Want to receive updates on ferry schedule changes? Text “OPT IN” to 902.200.1348. You will receive updates from Bay Ferries Limited. Text frequency may vary. To stop receiving alerts simply text “STOP” to the same number.

Yes, passengers will be screened at the time of check-in to determine their suitability to travel. Any passengers showing potential signs of COVID-19 (fever, cough, difficulty breathing, or sore throat) will be denied passage.

Face masks/coverings are mandatory except when eating and drinking while seated. Please refer to the guidance from the Government of New Brunswick for additional information.

Acadia Eatery
Acadia Eatery offers a full daily breakfast, lunch, and dinner menu, with a variety of healthy choices such as salads, sandwiches, and soups, plus items such as burgers, pizza, and fresh seafood including a specialty-of-the-day selection.

Crow’s Nest (Returning in 2022)
If you’re looking for a light snack, appetizer, hot beverage, or an ice-cold drink, then head to our licensed Crow’s Nest to satisfy all your cravings. Located outside Deck 7, the Crow’s Nest will be open subject to weather conditions and seasonality.

Tentatively returning in 2022 for your shopping pleasure, visit Fundy Treasures Gift Shop, where you’ll find a lovely selection of local products and souvenirs from New Brunswick, Nova Scotia, and Prince Edward Island. Bring back a piece of the Maritimes to your family and friends, or treat yourself to a special gift.

Our staff are trained to provide first-aid care if required for passengers on board. Our staff are continuously familiarized with COVID-19 medical precautions on board. Please advise a staff member if assistance is required.

In order to comply with Transport Canada’s regulations, passengers are required to leave their vehicles during the sailing.

New Brunswick

Every person entering New Brunswick must pre-register. This includes New Brunswickers re-entering the province. Travel registrations will need to be submitted electronically.

As of Sept. 27, Travel Registration has moved to a web application. The registration form that was previously provided via PDF has been replaced. Please register here.

If you are vaccinated and received a temporary multi-use pass prior to Sept. 27, register here now for your multi-pass.

• If you are fully vaccinated, no self-isolation will be required. Vaccinated individuals are now able to apply for a multi-use pass. Once your request is successfully processed, you will receive an email with your multi use pass.
• If you are not fully vaccinated, you must self-isolate for 14 days or until you receive a negative COVID-19 result from a test taken on Day 10 or later. Unvaccinated individuals will be required to register for each trip into the province.
• Individuals who cannot receive a vaccine because of a medical exemption will be required to provide proof of such exemption.
• Children under 12 are not eligible to be vaccinated. As long as all people travelling with children under 12 have been vaccinated, the group does not require isolation or testing.
• If you have been given direction under federal guidelines, you must follow those directions in addition to any provided by the province.

Exemptions

The requirement to register travel and self-isolate does not apply to:

• a commercial truck driver entering or re-entering New Brunswick for the purpose of delivering goods;
• Individuals accessing medical care not available in New Brunswick;
• an individual that is employed by a business that has a policy that requires the employees to show proof of vaccination or submit to regular testing;
• Individuals travelling to attend school K-12;
• Individuals travelling to access childcare; or
• Individuals travelling to satisfy the requirement of a custody agreement.

How to enroll in the New Brunswick Travel Registration program:

• Fill out the New Brunswick Travel Registration form
• Each person who is eligible to receive a COVID-19 vaccine, (i.e., will be at least 12 years of age by December 31, 2021), must fill in a separate application. Persons under the age of 12 travelling with a parent or guardian should be listed on the same form. Persons under the age of 12 travelling without a parent or guardian need their own registration.
• As part of the application, upload your proof of vaccination if you are fully vaccinated or your proof of medical exemption signed by a healthcare provider if you are unable to be vaccinated.
• A confirmation email with your travel registration and pass will be sent to the email address you used to register.

Please note, because of the requirement to upload supporting documents this process can only be completed online.

Travel from outside Canada (International):

The Government of Canada regulates the international border and travellers entering Canada. Travellers entering New Brunswick from international destinations are subject to federal testing and quarantine regulations.

For entry into Canada and Canada-U.S. border restrictions, visit the Government of Canada page and the Canada Border Services Agency page or call 1-800-461-9999.

If you must travel to or from an international destination, please visit the Government of Canada’s travel advice and advisories page for your destination(s) regularly to verify travel health recommendations and safety and security information.

Nova Scotia

Effective October 4 at 8am: Everyone who travels from another Canadian province or territory (including PEI and Newfoundland and Labrador) needs to complete the Safe Check-in Form and may need to self-isolate when they arrive in or return to the province.

Your isolation requirements are based on vaccination status and testing:

• People who are fully vaccinated do not have to self-isolate but testing is still recommended.
• People who are not fully vaccinated must self-isolate for at least 7 days and cannot leave isolation until they get 2 negative tests results.

The NS-NB travel protocol will be expanded to apply to travel to/from PEI and Newfound land and Labrador.

Travel from within Nova Scotia (local):

Nova Scotians can travel within the province while adhering to public health guidelines

Travel from outside Canada (International):

At this time, both the federal and provincial governments have public health measures in place related to international travel.

The Government of Canada has temporarily restricted non-essential travel to the country to Canadians and permanent residents, with some exceptions. Fully vaccinated international travellers are permitted to enter Canada for discretionary (non-essential) travel.

Find out if you can come to Canada here: https://travel.gc.ca/travel-covid/travel-restrictions/wizard-start

International travellers must follow federal entry requirements, and do not need to complete the Nova Scotia Safe Check-in form if they are coming relatively directly to Nova Scotia. If they are travelling in another Canadian province prior to entering Nova Scotia, then they would be considered a domestic traveller and must follow the requirements below.

For more information please visit COVID-19: Travel, testing, quarantine and borders – Travel.gc.ca. Be sure to check the site frequently, as conditions may change quickly.

Electric vehicle charging is not available on Fundy Rose at this time.

Pets may remain in vehicles or in company-provided kennels during the voyage. Pets are not permitted on interior or exterior passenger decks, with the exception of service dogs.

We offer onboard accessibility with two elevators, an escalator, and ramps throughout. We also recommend you make your requirements known at time of check-in and our crew will be more than happy to assist you.

No.

Seating aboard Fundy Rose is first come, first served and cannot be reserved. We offer a variety of seats, including airline style seating. We have 744 seats, of which 250 are airline style.

New to our Bay of Fundy ferry service, the Trucker’s Lounge is a welcoming and comfortable area, dedicated to big rig drivers on board Fundy Rose.

Spectacular vistas can be seen from virtually any location on Fundy Rose—especially on the Viewing Deck. The coastlines of New Brunswick and Nova Scotia can be seen, and while we sail the beautiful Bay of Fundy, there’s often sightings of sea birds and mammals, so be sure to bring your camera or binoculars.

Bay Ferries Limited is pleased to provide a smoke-free environment on board Fundy Rose and within the Saint John and Digby Terminals to support the health and wellness of our passengers and employees. No smoking of any kind is permitted including vapor products, e-cigarettes, and cannabis

WIFI is available free of charge but it is intermittent.

The Fortune Lounge
The Fortune Lounge features a 60” widescreen mega-sound television to create a true theatre experience, while comfortable “pod” seating is great for family gatherings. Sit back and relax as you watch the daily family-oriented movie feature, or gaze out at magnificent vistas during the voyage.

Yes. Alcoholic beverages are available in all food service areas for purchase for those 19+ years of age.

Production companies may be permitted access to mv Fundy Rose and terminals as a venue for filming or photoshoot efforts. Film/photo shoots must be coordinated in advance with Bay Ferries Limited in order to minimize the impact on operations. For more information, please contact Allison MacLaurin at [email protected].

There are three partnerships that work together seamlessly to provide an enjoyable on board passenger experience. If you are a safety focused, team worker, with strong customer service skills and want to work with people from New Brunswick and Nova Scotia, serving passengers who travel from around the world, please consider working with us. Apply Today

If you have another question that is not addressed above, we invite you to contact us by email [email protected] or call 1-877-762-7245 for further assistance