Frequently Asked Questions

Bay Ferries Limited (MV Fundy Rose; New Brunswick – Nova Scotia service) has identified a series of changes to our operations to effectively provide a safe environment for both passengers and employees to combat the spread of COVID-19. Read More

The crossing is approximately 2 hours and 15 minutes in peak season and 2 hours and 30 minutes in the off season.

Yes, all passengers whether commercial, personal vehicle or walk-on are required to make a reservation prior to boarding. Book online or call 1-877-762-7245 to make a reservation.

• Credit card
• License plate number, if you’re bringing a vehicle (overall length and height of oversize vehicles or vehicles carrying items on or behind the vehicle, ie. bike or kayak rack)

Pick-up areas are available in both ferry terminals.

Long term parking at the Saint John and Digby ferry terminals will be available for a fee. Parking is at your own risk. For more information click here.

In event of a cancelled crossing, Bay Ferries Limited, operators of the mv Fundy Rose, will send you an email advisory and options on how to rebook or cancel your reservations.

If you have not provided us with an email address, our agents will attempt to call you as soon as possible.

Please be sure to give us contact information that you will have access to while travelling. If you are travelling out of country, please keep cell phone data access in mind.

When in doubt, please call our contact centre or terminals – they will be able to advise you of service interruptions and help you rebook/cancel.

Want to receive updates on ferry schedule changes? Text “OPT IN” to 902.200.1348. You will receive updates from Bay Ferries Limited. Text frequency may vary. To stop receiving alerts simply text “STOP” to the same number.

Yes, passengers will be screened at the time of check-in to determine their suitability to travel. Any passengers showing potential signs of COVID-19 (fever, cough, difficulty breathing, or sore throat) will be denied passage.

Face masks/coverings are mandatory except when eating and drinking while seated. Please refer to the guidance from the Government of New Brunswick for additional information.

Acadia Eatery
Acadia Eatery offers a full daily breakfast, lunch, and dinner menu, with a variety of healthy choices such as salads, sandwiches, and soups, plus items such as burgers, pizza, and fresh seafood including a specialty-of-the-day selection.

Crow’s Nest (Returning in 2022)
If you’re looking for a light snack, appetizer, hot beverage, or an ice-cold drink, then head to our licensed Crow’s Nest to satisfy all your cravings. Located outside Deck 7, the Crow’s Nest will be open subject to weather conditions and seasonality.

Tentatively returning in 2022 for your shopping pleasure, visit Fundy Treasures Gift Shop, where you’ll find a lovely selection of local products and souvenirs from New Brunswick, Nova Scotia, and Prince Edward Island. Bring back a piece of the Maritimes to your family and friends, or treat yourself to a special gift.

Our staff are trained to provide first-aid care if required for passengers on board. Our staff are continuously familiarized with COVID-19 medical precautions on board. Please advise a staff member if assistance is required.

In order to comply with Transport Canada’s regulations, passengers are required to leave their vehicles during the sailing.

New Brunswick

Travellers from anywhere in Canada can now enter New Brunswick without provincial border restrictions, and registration is no longer required.

For international travellers, federal restrictions remain in effect. For entry into Canada and Canada-U.S. border restrictions, visit the Government of Canada page or call 1-800-461-9999.

Nova Scotia

Travel from within Atlantic Canada (regional):

People travelling from Prince Edward Island or Newfoundland and Labrador can enter Nova Scotia for any reason and no longer have to self-isolate or complete the Nova Scotia Safe Check-in form.

Effective 8am on August 25, people traveling from New Brunswick can follow the NS NB travel protocol if their reason for travel is covered by it. If not, they must follow the same rules as all provinces and territories outside Atlantic Canada. They must complete the Nova Scotia Safe Check-in and upload  proof of vaccination if applicable. Their isolation requirements are based on vaccination status and testing.

Travel from outside Canada (International):

At this time, both the federal and provincial governments have public health measures in place related to international travel.

The Government of Canada has temporarily restricted non-essential travel to the country to Canadians and permanent residents, with some exceptions. Find out if you can come to Canada here: https://travel.gc.ca/travel-covid/travel-restrictions/wizard-start

Travel from within Canada (domestic):

People can travel to Nova Scotia from Canadian provinces outside of Prince Edward Island or Newfoundland and Labrador for any reason. Isolation requirements are based on vaccination status and testing:

• Two doses: people who have had two doses of vaccine at least 14 days before arriving in Nova Scotia will not have to self-isolate; testing is recommended
• One dose: people who have had one dose of vaccine at least 14 days before arriving in Nova Scotia must self-isolate for at least seven days and cannot leave isolation until they get two negative tests results while in Nova Scotia; tests should be on day one or two and on day five or six
• No doses: people who have not had any vaccine and those who had a first dose within 14 days of arrival must isolate for 14 days; testing at the beginning and end of their isolation continues to be recommended.

Travellers from outside of Prince Edward Island or Newfoundland and Labrador must apply for approval to enter via the Nova Scotia Safe Check-in form. Approval is often automatic on the condition that you upload proof of vaccination. You must also have your proof of vaccination to show border officials if asked.

The tests must be standard PCR lab tests. They cannot be rapid tests. For people arriving in Halifax or Sydney by air, they can get their first test at the Halifax Stanfield International Airport or JA Douglas McCurdy Airport. All travellers can book tests online at testing sites around the province.

Children under the age of 19 need to be included on the form of the least vaccinated adult who they are traveling with and they follow the same isolation requirements as that adult.

On August 9, 2021, fully vaccinated citizens and permanent residents of the United States (U.S.), currently residing in the U.S., will be permitted to enter Canada for discretionary (non-essential) travel.

On September 7, 2021, provided that Canada’s COVID-19 epidemiology remains favourable, the Government intends to open Canada’s borders for discretionary travel by travellers from any country who have been fully vaccinated with Government of Canada-accepted vaccines at least 14 days prior to entering Canada and who meet specific entry requirements.

For more information please visit COVID-19: Travel, testing, quarantine and borders – Travel.gc.ca. Be sure to check the site frequently, as conditions may change quickly.

In addition to federal processes, international travellers need to complete the Nova Scotia Safe Check-in form. They receive automatic approval which they must show to border officials. Fully vaccinated international travellers should be prepared to show their proof of vaccination to border officials, if asked.

International flights will once again be permitted to land at Halifax Stanfield International Airport as of August 9, 2021.

Electric vehicle charging is not available on Fundy Rose at this time.

Pets may remain in vehicles or in company-provided kennels during the voyage. Pets are not permitted on interior or exterior passenger decks, with the exception of service dogs.

We offer onboard accessibility with two elevators, an escalator, and ramps throughout. We also recommend you make your requirements known at time of check-in and our crew will be more than happy to assist you.

No.

Seating aboard Fundy Rose is first come, first served and cannot be reserved. We offer a variety of seats, including airline style seating. We have 744 seats, of which 250 are airline style.

New to our Bay of Fundy ferry service, the Trucker’s Lounge is a welcoming and comfortable area, dedicated to big rig drivers on board Fundy Rose.

Spectacular vistas can be seen from virtually any location on Fundy Rose—especially on the Viewing Deck. The coastlines of New Brunswick and Nova Scotia can be seen, and while we sail the beautiful Bay of Fundy, there’s often sightings of sea birds and mammals, so be sure to bring your camera or binoculars.

Bay Ferries Limited is pleased to provide a smoke-free environment on board Fundy Rose and within the Saint John and Digby Terminals to support the health and wellness of our passengers and employees. No smoking of any kind is permitted including vapor products, e-cigarettes, and cannabis

WIFI is available free of charge but it is intermittent.

The Fortune Lounge
The Fortune Lounge features a 60” widescreen mega-sound television to create a true theatre experience, while comfortable “pod” seating is great for family gatherings. Sit back and relax as you watch the daily family-oriented movie feature, or gaze out at magnificent vistas during the voyage.

Yes. Alcoholic beverages are available in all food service areas for purchase for those 19+ years of age.

Production companies may be permitted access to mv Fundy Rose and terminals as a venue for filming or photoshoot efforts. Film/photo shoots must be coordinated in advance with Bay Ferries Limited in order to minimize the impact on operations. For more information, please contact Allison MacLaurin at [email protected].

There are three partnerships that work together seamlessly to provide an enjoyable on board passenger experience. If you are a safety focused, team worker, with strong customer service skills and want to work with people from New Brunswick and Nova Scotia, serving passengers who travel from around the world, please consider working with us. Apply Today