Frequently Asked Questions

Bay Ferries Limited (MV Fundy Rose; New Brunswick – Nova Scotia service) has identified a series of changes to our operations to effectively provide a safe environment for both passengers and employees to combat the spread of COVID-19. Read More

Yes, passengers will be screened at the time of check-in to determine their suitability to travel. Any passengers showing potential signs of COVID-19 (fever, cough, difficulty breathing, or sore throat) or subject to a public health order will be denied passage.

All passengers travelling with a vehicle will be required to exit their vehicle upon embarkation and will be required to wear a face mask/covering at all times except when eating and drinking while seated. Please refer to the guidance from the Government of New Brunswick for additional information.

Allowing passengers to remain in vehicles on passenger vessels was a temporary change in federal regulations due to COVID-19 and is no longer permitted effective October 1, 2020.

No, Transport Canada and Bay Ferries Limited require all passengers to arrive with their own personal face covering.

Face masks/coverings are mandatory except when eating and drinking while seated. Please refer to the guidance from the Government of New Brunswick for additional information.

No, all passengers whether commercial, personal vehicle or walk-on are required to make a reservation prior to boarding. This is for Public Health requirements for recording passenger information. Book online or call 1-877-762-7245 to make a reservation.

Yes, passengers will be screened at the time of check-in to determine their suitability to travel. Any passengers showing potential signs of COVID-19 (fever, cough, difficulty breathing, or sore throat) will be denied passage.

Yes, food and beverage service is available at the Midship Sip Café and Crow’s Nest (weather permitting).

Effective November 27, 2020, people travelling into New Brunswick, including all of the Atlantic provinces, are required to self-isolate for 14 days unless exempt. Registration for travel into New Brunswick, including New Brunswick residents returning home from travel, is also now mandatory. Travellers must register.

When Atlantic Canadians arrive in Nova Scotia, they are not required to self-isolate however every adult needs to provide a government-issued identification card, driver’s licence, passport or a utility bill or bank statement that shows their permanent home address. People from outside Atlantic Canada who have already self-isolated in another Atlantic Canadian province for 14 days, may enter Nova Scotia without self-isolating again. They don’t need to complete a Nova Scotia Safe Check-in Form (self-declaration) before they travel to the province. For more information, please click here.

Our staff are trained to provide first-aid care if required for passengers on board. Our staff are continuously familiarized with COVID-19 medical precautions on board. Please advise a staff member if assistance is required.

The crossing is approximately 2 hours and 15 minutes in peak season and 2 hours and 30 minutes in the off season.

• Credit card
• License plate number, if you’re bringing a vehicle (overall length and height of oversize vehicles or vehicles carrying items on or behind the vehicle, ie. bike or kayak rack)

In event of a cancelled crossing, Bay Ferries Limited, operators of the mv Fundy Rose, will send you an email advisory and options on how to rebook or cancel your reservations.

If you have not provided us with an email address, our agents will attempt to call you as soon as possible.

Please be sure to give us contact information that you will have access to while travelling. If you are travelling out of country, please keep cell phone data access in mind.

When in doubt, please call our contact centre or terminals – they will be able to advise you of service interruptions and help you rebook/cancel.

Want to receive updates on ferry schedule changes? Text “OPT IN” to 902.200.1348. You will receive updates from Bay Ferries Limited. Text frequency may vary. To stop receiving alerts simply text “STOP” to the same number.

We have pick-up areas at each terminal.

The Saint John Terminal parking lot is currently under construction. As a result, unfortunately, there will be NO PARKING of any passenger vehicles at the Saint John Terminal Facility until construction is complete. Any vehicles left unattended will be towed at the owner’s expense.

We offer onboard accessibility with two elevators, an escalator, and ramps throughout. We also recommend you make your requirements known at time of check-in and our crew will be more than happy to assist you.

No.

Seating aboard Fundy Rose is first come, first served and cannot be reserved. We offer a variety of seats, including airline style seating. We have 744 seats, of which 250 are airline style.

New to our Bay of Fundy ferry service, the Trucker’s Lounge is a welcoming and comfortable area, dedicated to big rig drivers on board Fundy Rose.

Spectacular vistas can be seen from virtually any location on Fundy Rose—especially on the Viewing Deck. The coastlines of New Brunswick and Nova Scotia can be seen, and while we sail the beautiful Bay of Fundy, there’s often sightings of sea birds and mammals, so be sure to bring your camera or binoculars.

Bay Ferries Limited is pleased to provide a smoke-free environment on board Fundy Rose and within the Saint John and Digby Terminals to support the health and wellness of our passengers and employees. No smoking of any kind is permitted including vapor products, e-cigarettes, and cannabis

Returning in 2021 for your shopping pleasure, visit Fundy Treasures Gift Shop, where you’ll find a lovely selection of local products and souvenirs from New Brunswick, Nova Scotia, and Prince Edward Island. Bring back a piece of the Maritimes to your family and friends, or treat yourself to a special gift.

WIFI is available free of charge but it is intermittent.

You can catch up on work in our Business Centre which has three on board computers, and three additional pods for your laptop hook-up.

The Fortune Lounge
The Fortune Lounge features a 60” widescreen mega-sound television to create a true theatre experience, while comfortable “pod” seating is great for family gatherings. Sit back and relax as you watch the daily family-oriented movie feature, or gaze out at magnificent vistas during the voyage.

Yes. Alcoholic beverages are available in all food service areas for purchase for those 19+ years of age.

Crow’s Nest
If you’re looking for a light snack, appetizer, hot beverage, or an ice-cold drink, then head to our licensed Crow’s Nest to satisfy all your cravings. Located outside Deck 7, the Crow’s Nest will be open subject to weather conditions and seasonality.

Midship Sip Café (Seasonal)
Visit our licensed Midship Sip Café for a delicious fresh-brewed cappuccino, latté or specialty tea. Feel like something a little more substantial? Choose from an assortment of light healthy snacks, fresh-out-of-the-oven specialty items, and delectable desserts.

Production companies may be permitted access to mv Fundy Rose and terminals as a venue for filming or photoshoot efforts. Film/photo shoots must be coordinated in advance with Bay Ferries Limited in order to minimize the impact on operations. For more information, please contact Allison MacLaurin at [email protected].

There will be no company provided kennels and pets will be prohibited on passenger decks. At this time, pets must remain in vehicles.

We are unable to accommodate walk-on passengers who are travelling with pets at this time.

There are three partnerships that work together seamlessly to provide an enjoyable on board passenger experience. If you are a safety focused, team worker, with strong customer service skills and want to work with people from New Brunswick and Nova Scotia, serving passengers who travel from around the world, please consider working with us. Apply Today