Frequently Asked Questions

Bay Ferries Limited (MV Fundy Rose; New Brunswick – Nova Scotia service) has identified a series of changes to our operations to effectively provide a safe environment for both passengers and employees to combat the spread of COVID-19. Read More

Yes, passengers will be screened at the time of check-in to determine their suitability to travel. Any passengers showing potential signs of COVID-19 (fever, cough, difficulty breathing, or sore throat) or subject to a public health order will be denied passage.

No, Transport Canada and Bay Ferries Limited require all passengers to arrive with their own personal face mask/covering.

Face masks/coverings are mandatory except when eating and drinking while seated. Please refer to the guidance from the Government of New Brunswick for additional information.

No, all passengers whether commercial, personal vehicle or walk-on are required to make a reservation prior to boarding. This is for Public Health requirements for recording passenger information. Book online or call 1-877-762-7245 to make a reservation.

Yes, passengers will be screened at the time of check-in to determine their suitability to travel. Any passengers showing potential signs of COVID-19 (fever, cough, difficulty breathing, or sore throat) will be denied passage.

In order to comply with Transport Canada’s regulations, passengers are required to leave their vehicles during the sailing.

New Brunswick

Travel into New Brunswick is now further restricted and will be permitted only for work; medical reasons; obtaining essential supplies for the communities of Pointe-à-la-Croix and Listuguj First Nation, in Quebec; and child custody or compassionate reasons if approved by Public Health. Under the new restrictions, Canadian residents who own property in the province or who have family members (parents, children, siblings, grandchildren, grandparents, significant other) residing in New Brunswick will no longer be permitted to enter the province. For more information visit the Government of New Brunswick Travel Information page.

Nova Scotia

As of Monday, May 10, until at least the end of May, only the following people will be allowed to enter Nova Scotia:

• permanent residents of Nova Scotia returning to the province
• people who work outside the province
• post-secondary students returning home or entering to study; parents from outside Nova Scotia are not allowed pick students up or drop them off
• people traveling for child custody reasons, following the child custody protocol
• people who are exempt from self-isolation, following the exempt traveler protocol (for example, long-haul truck drivers, airline crew, first responders, people needing essential health services)
• people who follow the COVID-19 Nova Scotia-New Brunswick Travel Protocol (PDF). for travel between Nova Scotia and New Brunswick for work, school and child care only

For more information, including details about the Safe Check-in Form and required documents, please visit https://novascotia.ca/coronavirus/travel/.

Our staff are trained to provide first-aid care if required for passengers on board. Our staff are continuously familiarized with COVID-19 medical precautions on board. Please advise a staff member if assistance is required.

The crossing is approximately 2 hours and 15 minutes in peak season and 2 hours and 30 minutes in the off season.

• Credit card
• License plate number, if you’re bringing a vehicle (overall length and height of oversize vehicles or vehicles carrying items on or behind the vehicle, ie. bike or kayak rack)

In event of a cancelled crossing, Bay Ferries Limited, operators of the mv Fundy Rose, will send you an email advisory and options on how to rebook or cancel your reservations.

If you have not provided us with an email address, our agents will attempt to call you as soon as possible.

Please be sure to give us contact information that you will have access to while travelling. If you are travelling out of country, please keep cell phone data access in mind.

When in doubt, please call our contact centre or terminals – they will be able to advise you of service interruptions and help you rebook/cancel.

Want to receive updates on ferry schedule changes? Text “OPT IN” to 902.200.1348. You will receive updates from Bay Ferries Limited. Text frequency may vary. To stop receiving alerts simply text “STOP” to the same number.

Pick-up areas are available in both ferry terminals.

Effective April 16, 2021, long term parking at the Saint John and Digby ferry terminals will be available for a fee. Parking is at your own risk. For more information click here.

Electric vehicle charging is not available on Fundy Rose at this time.

We offer onboard accessibility with two elevators, an escalator, and ramps throughout. We also recommend you make your requirements known at time of check-in and our crew will be more than happy to assist you.

No.

Seating aboard Fundy Rose is first come, first served and cannot be reserved. We offer a variety of seats, including airline style seating. We have 744 seats, of which 250 are airline style.

New to our Bay of Fundy ferry service, the Trucker’s Lounge is a welcoming and comfortable area, dedicated to big rig drivers on board Fundy Rose.

Spectacular vistas can be seen from virtually any location on Fundy Rose—especially on the Viewing Deck. The coastlines of New Brunswick and Nova Scotia can be seen, and while we sail the beautiful Bay of Fundy, there’s often sightings of sea birds and mammals, so be sure to bring your camera or binoculars.

Bay Ferries Limited is pleased to provide a smoke-free environment on board Fundy Rose and within the Saint John and Digby Terminals to support the health and wellness of our passengers and employees. No smoking of any kind is permitted including vapor products, e-cigarettes, and cannabis

Tentatively returning in 2021 for your shopping pleasure, visit Fundy Treasures Gift Shop, where you’ll find a lovely selection of local products and souvenirs from New Brunswick, Nova Scotia, and Prince Edward Island. Bring back a piece of the Maritimes to your family and friends, or treat yourself to a special gift.

WIFI is available free of charge but it is intermittent.

The Fortune Lounge
The Fortune Lounge features a 60” widescreen mega-sound television to create a true theatre experience, while comfortable “pod” seating is great for family gatherings. Sit back and relax as you watch the daily family-oriented movie feature, or gaze out at magnificent vistas during the voyage.

Yes. Alcoholic beverages are available in all food service areas for purchase for those 19+ years of age.

Sip at Sea
Visit our licensed Midship Sip Café for a delicious fresh-brewed cappuccino, latté or specialty tea. Feel like something a little more substantial? Choose from an assortment of light healthy snacks, fresh-out-of-the-oven specialty items, and delectable desserts.

Crow’s Nest (Seasonal)
If you’re looking for a light snack, appetizer, hot beverage, or an ice-cold drink, then head to our licensed Crow’s Nest to satisfy all your cravings. Located outside Deck 7, the Crow’s Nest will be open subject to weather conditions and seasonality.

Production companies may be permitted access to mv Fundy Rose and terminals as a venue for filming or photoshoot efforts. Film/photo shoots must be coordinated in advance with Bay Ferries Limited in order to minimize the impact on operations. For more information, please contact Allison MacLaurin at [email protected].

Company provided kennels are unavailable and pets are prohibited on passenger decks. At this time, pets must remain in vehicles.

We are unable to accommodate walk-on passengers who are travelling with pets.

There are three partnerships that work together seamlessly to provide an enjoyable on board passenger experience. If you are a safety focused, team worker, with strong customer service skills and want to work with people from New Brunswick and Nova Scotia, serving passengers who travel from around the world, please consider working with us. Apply Today