Frequently Asked Questions

Bay Ferries Limited (MV Fundy Rose; New Brunswick – Nova Scotia service) has identified a series of changes to our operations to effectively provide a safe environment for both passengers and employees to combat the spread of COVID-19. Read More

Yes, passengers will be screened at the time of check-in to determine their suitability to travel. Any passengers showing potential signs of COVID-19 (fever, cough, difficulty breathing, or sore throat) or subject to a public health order will be denied passage.

Passengers may remain in their vehicle during the crossing; however, they may not leave their vehicle to move around the vehicle deck.

If passengers choose to go to the passenger decks, they will not be permitted to return to their vehicle during the voyage. Passengers must advise staff upon check-in if they wish to remain in their vehicle.

No, Transport Canada and Bay Ferries Limited require all passengers to arrive with their own personal face covering.

A face covering is mandatory for boarding and wearing when moving around the vessel. Bay Ferries Limited asks that all passengers adhere to wearing a face covering when moving around the vessel.

No, all passengers whether commercial, personal vehicle or walk-on are required to make a reservation prior to boarding. This is for Public Health requirements for recording passenger information. Book online or call 1-877-762-7245 to make a reservation.

Yes, passengers will be screened at the time of check-in to determine their suitability to travel. Any passengers showing potential signs of COVID-19 (fever, cough, difficulty breathing, or sore throat) will be denied passage.

Yes, food and beverage service is available at the Midship Sip Café and Crow’s Nest (weather permitting).

No, the ferry service will only be available to commercial transport and Atlantic Canadian residents permitted to travel within the Atlantic Provinces.

Both the New Brunswick and Nova Scotia governments have granted permission for Atlantic Canadians to travel freely between the Atlantic Provinces, therefore no 14-day isolation is required for Atlantic Canadian residents.

Our staff are trained to provide first-aid care if required for passengers onboard. Our staff are continuously familiarized with COVID-19 medical precautions onboard. Please advise a staff member if assistance is required.

The crossing is approximately 2 hours and 15 minutes in peak season and 2 hours and 30 minutes in the off season.

• Credit card, MasterCard or Visa
• License plate number, if you’re bringing a vehicle (overall length and height of oversize vehicles or vehicles carrying items on or behind the vehicle, ie. Bike or kayak rack)

In event of a cancelled crossing, Bay Ferries Limited, operators of the mv Fundy Rose, will send you an email advisory and options on how to rebook or cancel your reservations.

If you have not provided us with an email address, our agents will attempt to call you as soon as possible.

Please be sure to give us contact information that you will have access to while travelling. If you are travelling out of country, please keep cell phone data access in mind.

When in doubt, please call our contact center or terminals – they will be able to advise you of service interruptions and help you rebook/cancel.

Want to receive updates on ferry schedule changes? Text “OPT IN” to 902.200.1348. You will receive updates from Bay Ferries Limited. Text frequency may vary. To stop receiving alerts simply text “OPT OUT” to the same number.

We have pick-up areas at each terminal.

The Saint John Terminal parking lot is currently under construction. As a result, unfortunately, there will be NO PARKING of any passenger vehicles at the Saint John Terminal Facility until construction is complete. Any vehicles left unattended will be towed at the owner’s expense.

We offer onboard accessibility with two elevators, an escalator, and ramps throughout. We also recommend you make your requirements known at time of check-in and our crew will be more than happy to assist you.

No.

Seating aboard the Fundy Rose is first come, first served and cannot be reserved. We offer a variety of seats, including airline style seating. We have 744 seats, of which 250 are airline style.

New to our Bay of Fundy ferry service, the Trucker’s Lounge is a welcoming and comfortable area, dedicated to big rig drivers onboard the Fundy Rose.

Spectacular vistas can be seen from virtually any location on the Fundy Rose—especially on the Viewing Deck. The coastlines of New Brunswick and Nova Scotia can be seen, and while we sail the beautiful Bay of Fundy, there’s often sightings of sea birds and mammals, so be sure to bring your camera or binoculars.

Bay Ferries Limited is pleased to provide a smoke-free environment on board Fundy Rose and within the Saint John and Digby Terminals to support the health and wellness of our passengers and employees. No smoking of any kind is permitted including vapor products, e-cigarettes, and cannabis

For your shopping pleasure, visit the Fundy Treasures Gift Shop, where you’ll find a lovely selection of local products and souvenirs from New Brunswick, Nova Scotia, and Prince Edward Island. Bring back a piece of the Maritimes to your family and friends, or treat yourself to a special gift.

WIFI is available free of charge but it is intermittent.

You can catch up on work in our Business Centre which has three onboard computers, and three additional pods for your laptop hook-up.

The Fortune Lounge
The Fortune Lounge features a 60” widescreen mega-sound television to create a true theatre experience, while comfortable “pod” seating is great for family gatherings. Sit back and relax as you watch the daily family-oriented movie feature, or gaze out at magnificent vistas during the voyage.

Yes. Alcoholic beverages are available in all food service areas for purchase for those 19+ years of age.

Crow’s Nest
If you’re looking for a light snack, appetizer, hot beverage, or an ice-cold drink, then head to our licensed Crow’s Nest to satisfy all your cravings. Located outside Deck 7, the Crow’s Nest will be open subject to weather conditions and seasonality.

Midship Sip Café (Seasonal)
Visit our licensed Midship Sip Café for a delicious fresh-brewed cappuccino, latté or specialty tea. Feel like something a little more substantial? Choose from an assortment of light healthy snacks, fresh-out-of-the-oven specialty items, and delectable desserts.

Production companies may be permitted access mv Fundy Rose and terminals as a venue for filming or photoshoot efforts. Film/photo shoots must be coordinated in advance with Bay Ferries Limited in order to minimize the impact on operations. For more information, please contact Allison MacLaurin at [email protected].

There will be no company provided kennels and pets will be prohibited on passenger decks. At this time, pets must remain in vehicles.

We are unable to accommodate walk-on passengers who are travelling with pets at this time.

There are three partnerships that work together seamlessly to provide an enjoyable on board passenger experience. If you are a safety focused, team worker, with strong customer service skills and want to work with people from New Brunswick and Nova Scotia, serving passengers who travel from around the world, please consider working with us. Apply Today