Northumberland Ferries Limited (Prince Edward Island – Nova Scotia service) has identified a series of changes to our operations to effectively provide a safe environment for both passengers and employees to combat the spread of COVID-19. Read More

Yes, passengers will be screened at the time of check-in to determine their suitability to travel. Any passengers showing potential signs of COVID-19 (fever, cough, difficulty breathing, or sore throat) or subject to a public health order will be denied passage.

All passengers travelling with a vehicle will be required to exit their vehicle upon embarkation and will be required to wear a face covering during embarkation/disembarkation, while moving about the vessel and while using the washroom. Face coverings can be removed once seated where social distancing can be maintained.

Allowing passengers to remain in vehicles on passenger vessels was a temporary change in federal regulations due to COVID-19 and is no longer permitted effective October 1, 2020.

Please be advised that effective October 14, 2020, face masks/coverings will be mandatory on all Northumberland Ferries sailings. Passengers and crew are required to wear face masks/coverings at all times during travel when not in a vehicle or outdoors. These enhanced precautions are consistent with provincial Public Health recommendations.

Exemptions to wearing a mask include:

• children under the age of 2
• children 2 to 4 when their caregiver can’t get them to wear a mask
• anyone with a valid medical reason for not wearing a mask. Certification or valid medical documentation is required.
• anyone who is reasonably accommodated under the Human Rights Act
• anyone who is unable to remove the mask without assistance
• while you’re eating or drinking
• crew while physically distancing and directing traffic on vehicle decks (must have mask visible and ready)
• crew while physically distancing and working in non-public areas

For more information from Transport Canada about face covering requirements for travel on passenger vessels and ferries, please click here.

No, Transport Canada and Northumberland Ferries Limited require all passengers to arrive with their own personal face covering.

Yes, passengers will be screened at the time of check-in to determine their suitability to travel. Any passengers showing potential signs of COVID-19 (fever, cough, difficulty breathing, or sore throat) will be denied passage.

We will be offering limited food service at this time.

No, all passengers whether commercial, personal vehicle or walk-on are encouraged make a reservation prior to boarding. This is for Public Health requirements for recording passenger information.

No, the ferry service will only be available to commercial transport and Atlantic Canadian residents permitted to travel within the Atlantic Provinces.

Our staff are trained to provide first-aid care if required for passengers onboard. Our staff are continuously familiarized with COVID-19 medical precautions onboard. Please advise a staff member if assistance is required.

Both the PEI and Nova Scotian governments have granted permission for Atlantic Canadians to travel freely between the Atlantic Provinces, therefore no 14-day isolation is required for Atlantic Canadian residents.

Yes, at this time we will be operating on a reduced schedule that will have limited departures daily from Wood Islands, PE and Caribou, NS.

The crossing is approximately 75 minutes.

• Your credit card information (Mastercard, Visa and Amex is accepted)
• License plate number

In event of a cancelled crossing, Northumberland Ferries Limited will send you an email advisory including options on how to rebook or cancel your reservation.

If you have not provided us with an email address, our agents will attempt to call you as soon as possible.

Please be sure to give us contact information that you will have access to while travelling. If you are travelling out of country, please keep cell phone data access in mind.

When in doubt, please call our toll free line or our ferry terminals – they will be able to advise you of service interruptions and help you rebook/cancel your reservation.

Want to receive updates on ferry schedule changes?

Text “OPT IN” to 902.200.0247. You will receive updates from Northumberland Ferries Limited. Text frequency may vary. To stop receiving alerts simply text “STOP” to the same number.

There are parking lots at each terminal which are accessible for passengers to be picked up.

Yes, parking is available at both terminals. In Wood Islands, parking is located behind the terminal building. Look for signs marked “public parking”. In Caribou, parking is located beside the terminal building/cafeteria and can be accessed by taking a right turn at the junction at the entrance to the compound. At both terminals, passengers park at their own risk.

No, there are no ATM’s onboard. However, there are ATM’s in the Wood Islands and Caribou Terminals.

We offer onboard accessibility. We also recommend you make your requirements known at time of check-in and our crew will be more than happy to assist you.

No.

Seating on the mv Confederation and the mv Holiday Island is first-come, first served. We offer a variety of seating options.

The Viewing Decks offer a great opportunity to walk around the ships, as well as take in the beautiful views of the Northumberland Strait. It is quite common to spot seals, birds and often porpoises swimming alongside the ships. The Viewing Decks are a fantastic place to relax and enjoy the crossing!

In an effort to provide and support the health and wellness of our passengers and employees, Northumberland Ferries Limited is pleased to provide a smoke-free environment on board the mv Holiday Island and mv Confederation and within the Wood Islands and Caribou Terminal properties. No smoking of any kind is permitted including vapor products, e-cigarettes, and cannabis.

Yes, WIFI onboard is free.

No.

Production companies may be permitted access to NFL vessels and terminals as a venue for filming or photoshoot efforts. Film/photo shoots must be coordinated in advance with NFL in order to minimize the impact on operations. For more information, please contact Allison MacLaurin at [email protected].

There will be no company-provided kennels and pets will be prohibited on passenger decks. At this time, pets must remain in vehicles. Walk-on passengers with Northumberland Ferries Limited are permitted to travel with a pet provided they are in a portable kennel/carrier.

Customers travelling with pets are encouraged to book a departure on the Holiday Island (Wood Islands 11:15, 16:00, 19:00 and Caribou 13:00, 17:30, 20:30) as the open deck allows for increased air flow.

Are you a safety-focused, team player with exceptional customer service skills? Would you enjoy working in a unique environment with a diverse staff and crew, serving travellers from near and far? If you think you are a good fit for our team, Apply Today

Calling all frequent Sailors!

If you sail often with Northumberland Ferries Limited, now you can save even more. Take advantage of bulk pricing and SAVE $50 when you purchase a 5-Pass booklet. For more details, click here.

Do you offer gift cards?

Northumberland Ferries Limited offers Ferry Passes that can be purchased at various locations in Prince Edward Island and Nova Scotia! Present a friend or loved one with a round trip onboard the mv Confederation or mv Holiday Island. Ferry Passes cost $80 and cover a round trip for a standard passenger vehicle up to 7′ tall and 20′ long. Passes do not guarantee boarding but can be upgraded to a reservation online with no additional fees. View list of Ferry Pass locations.