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Safe at Sea with Fundy Rose

Keeping You Safe
While Sailing with Bay Ferries

Bay Ferries Limited has taken measures to keep you safe while still enabling you to move about the ship, enjoy a snack or meal, get some fresh air – like you always could. We ask that you be conscientious of the safety of others by wearing a face mask/covering at all times except when eating and drinking while seated.

Travelling with
Bay Ferries Limited

Bay Ferries Limited has introduced safety measures to help reduce the spread of COVID-19. Watch our video for a full breakdown of what’s changed so you can be prepared for your next ferry voyage.

Watch the Video
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Know Before You Go

New Safety Measures

Bay Ferries Limited has introduced new safety measures to help reduce the spread of COVID-19 and provide a safe ferry voyage between Saint John, New Brunswick and Digby, Nova Scotia. We’ve taken a series of measures to help enforce safe social distancing and have implemented a contactless check-in process.

Travelling to New Brunswick

Every person entering New Brunswick must pre-register. This includes New Brunswickers re-entering the province. Travel registrations will need to be submitted electronically.

As of Sept. 27, Travel Registration has moved to a web application. The registration form that was previously provided via PDF has been replaced. Please register here.

If you are vaccinated and received a temporary multi-use pass prior to Sept. 27, register here now for your multi-pass.

  • If you are fully vaccinated, no self-isolation will be required. Vaccinated individuals are now able to apply for a multi-use pass. Once your request is successfully processed, you will receive an email with your multi use pass.
  • If you are not fully vaccinated, you must self-isolate for 14 days or until you receive a negative COVID-19 result from a test taken on Day 10 or later. Unvaccinated individuals will be required to register for each trip into the province.
  • Individuals who cannot receive a vaccine because of a medical exemption will be required to provide proof of such exemption.
  • Children under 12 are not eligible to be vaccinated. As long as all people travelling with children under 12 have been vaccinated, the group does not require isolation or testing.
  • If you have been given direction under federal guidelines, you must follow those directions in addition to any provided by the province.

Exemptions

The requirement to register travel and self-isolate does not apply to:

  • a commercial truck driver entering or re-entering New Brunswick for the purpose of delivering goods;
  • Individuals accessing medical care not available in New Brunswick;
  • an individual that is employed by a business that has a policy that requires the employees to show proof of vaccination or submit to regular testing;
  • Individuals travelling to attend school K-12;
  • Individuals travelling to access childcare; or
  • Individuals travelling to satisfy the requirement of a custody agreement.

How to enroll in the New Brunswick Travel Registration program:

  • Fill out the New Brunswick Travel Registration form
  • Each person who is eligible to receive a COVID-19 vaccine, (i.e., will be at least 12 years of age by December 31, 2021), must fill in a separate application. Persons under the age of 12 travelling with a parent or guardian should be listed on the same form. Persons under the age of 12 travelling without a parent or guardian need their own registration.
  • As part of the application, upload your proof of vaccination if you are fully vaccinated or your proof of medical exemption signed by a healthcare provider if you are unable to be vaccinated.
  • A confirmation email with your travel registration and pass will be sent to the email address you used to register.

Please note, because of the requirement to upload supporting documents this process can only be completed online.

Travel from outside Canada (International):

The Government of Canada regulates the international border and travellers entering Canada. Travellers entering New Brunswick from international destinations are subject to federal testing and quarantine regulations.

For entry into Canada and Canada-U.S. border restrictions, visit the Government of Canada page and the Canada Border Services Agency page or call 1-800-461-9999.

If you must travel to or from an international destination, please visit the Government of Canada’s travel advice and advisories page for your destination(s) regularly to verify travel health recommendations and safety and security information.

Travelling to Nova Scotia

Everyone who travels from another Canadian province or territory (including PEI and Newfoundland and Labrador) needs to complete the Safe Check-in Form and may need to self-isolate when they arrive in or return to the province.

Your isolation requirements are based on vaccination status and testing:

  • People who are fully vaccinated do not have to self-isolate but testing is still recommended.
  • People who are not fully vaccinated must self-isolate for at least 7 days and cannot leave isolation until they get 2 negative tests results.

The NS-NB travel protocol will be expanded to apply to travel to/from PEI and Newfound land and Labrador.

Travel from within Nova Scotia (local):

Nova Scotians can travel within the province while adhering to public health guidelines

Travel from outside Canada (International):

At this time, both the federal and provincial governments have public health measures in place related to international travel.

The Government of Canada has temporarily restricted non-essential travel to the country to Canadians and permanent residents, with some exceptions. Fully vaccinated international travellers are permitted to enter Canada for discretionary (non-essential) travel.

Find out if you can come to Canada here: https://travel.gc.ca/travel-covid/travel-restrictions/wizard-start

International travellers must follow federal entry requirements, and do not need to complete the Nova Scotia Safe Check-in form if they are coming relatively directly to Nova Scotia. If they are travelling in another Canadian province prior to entering Nova Scotia, then they would be considered a domestic traveller and must follow the requirements below.

For more information please visit COVID-19: Travel, testing, quarantine and borders – Travel.gc.ca. Be sure to check the site frequently, as conditions may change quickly.

Make a Reservation

All customers — including walk-ons — must make a reservation online at ferries.ca or by phone at 1-877-762-7245 at least 1.5 hours ahead of departure times.

Walk-on passengers under the age of 16 must be accompanied by a parent or guardian.

Reservations may be modified or cancelled at any time at no cost.

Bring a Face Mask/Covering

Face masks/coverings are mandatory except when eating and drinking while seated. Please refer to the guidance from the Government of New Brunswick for additional information.

Practice Good Personal Hygiene

During the voyage, please follow proper hand washing procedures and use the supplied hand sanitizer when needed.

Ferry Terminals

Terminal buildings will remain open so that passengers can access the washrooms and as a waiting area for walk-on passengers.

Passengers must wear a face mask/covering before entering, while inside and when seated in the Terminal building.

Travelling with Pets

Pets may remain in vehicles or in company-provided kennels during the voyage. Pets are not permitted on interior or exterior passenger decks, with the exception of service dogs.

Luggage

Additional protective measures and operational assurances have been initiated to ensure the health and safety of everyone involved with the transfer of personal luggage. Please review the passenger guidelines for the luggage handling service here.

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Check-in

Don’t Miss the Boat

Passengers are advised to check-in at least 1 hour and 15 minutes before departure to allow time for the additional screening procedures implemented for everyone’s safety.

Additional Screening

Passengers will undergo a mandatory screening for health and travel history by our check-in staff. Please allow additional time for these new check-in procedures. Passengers responding yes to any of the following four screening questions, may not be permitted to board.

  1. Have you travelled outside of the Atlantic Provinces in the last 14 days?
  2. Do you have flu-like symptoms (fever, cough, difficulty breathing)
  3. Have you been refused boarding in the past 14 days due to medical reasons related to COVID-19?
  4. Are you the subject of a provincial/territorial or local public health order?

Passengers responding NO or refusing to answer the question below, will not be permitted to board.
Are you in possession of a face covering that covers your mouth and nose, and do you agree wear the face mask/covering at all times except when eating and drinking while seated.

Experiencing Symptoms
If you are experiencing any COVID-19 related symptoms, we recommend contacting 811 before travelling.

Waiting Area

Once cleared for travel, vehicles will line up in the parking lot. Passengers choosing to leave their vehicle are required to wear a face mask/covering.

Walk-on Passengers

Walk-on passengers arriving by vehicle can be dropped off at the Terminal building and may proceed to the outdoor waiting area available in Digby or inside the Terminal building.

Only passengers requiring assistance will be allowed to use the passenger van for embarkation or disembarkation. All others must walk.

Walk-on passengers under the age of 16 must be accompanied by a parent or guardian.

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Once
On Board

Sail Safely

We have placed arrows on the floors of the passenger decks to direct traffic flow to enable safe distancing. Our staff has diligently increased the frequency of cleaning and sanitization practices during and between voyages, as dictated by public health guidelines.

Remaining in Vehicle

In order to comply with Transport Canada’s regulations, passengers are required to leave their vehicles during the sailing. Stroll the decks or grab a seat and relax.

Face Masks/Coverings

Face masks/coverings are mandatory except when eating and drinking while seated. Please refer to the guidance from the Government of New Brunswick for additional information.

Keep Your Distance

Once on board, please maintain a distance of 2 meters (6 feet) from staff and passengers not in your immediate party. There is additional directional signage on board to facilitate safe distancing.

Amenities and Services

Bay Ferries is happy to provide you with a variety of amenities of services while sailing. This includes:

  • Food Service: Acadia Eatery
  • Movie Lounge
  • Truckers Lounge
  • Outdoor seating on Deck 7 (weather permitting)

Programming including Music on the Bay, Seaside Experiences, Little Mates Quarters, and the Bay of Fundy Educational sessions have been postponed until 2022.

WI-FI is limited on board (only able to access text, email and calling). We recommend downloading entertainment prior to your travel to enjoy on board.

Additional Travel Information

97% of Travellers Felt Our Communication was Effective Regarding new Procedures about Travel During the Pandemic

Don’t miss important travel updates from Bay Ferries.

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Text “OPT IN” to 902.200.1348

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