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Safe at Sea with Fundy Rose

Keeping You Safe
While Sailing with Bay Ferries

Bay Ferries Limited has taken measures to keep you safe while still enabling you to move about the ship, enjoy a snack or meal, get some fresh air – like you always could. We ask that you be conscientious of the safety of others by wearing a face mask at all times except when eating and drinking while seated.

Travelling with
Bay Ferries Limited

Bay Ferries Limited has introduced safety measures to help reduce the spread of COVID-19. Watch our video for a full breakdown of what’s changed so you can be prepared for your next ferry voyage.

Watch the Video
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Know Before You Go

Safety Measures

Bay Ferries Limited has introduced safety measures to help reduce the spread of COVID-19 and provide a safe ferry voyage between Saint John, New Brunswick and Digby, Nova Scotia. We’ve taken a series of measures to help enforce safe social distancing and have implemented a contactless check-in process.

Travelling to New Brunswick

The New Brunswick Travel Registration Program is now closed and no longer taking inquiries.

Registration is no longer required to enter New Brunswick from anywhere in Canada.

If you are entering New Brunswick from outside of Canada, please visit COVID-19: Travel, testing, quarantine and borders.

COVID-19 inquiries can be sent to [email protected] or call 1-844-462-8387.

Travelling to Nova Scotia

Travel from Canada

Everyone (12 or older) who travels from another Canadian province or territory (outside Nova Scotia) needs to complete the Safe Check-in Form before they travel to Nova Scotia. This also includes most travellers who are exempt from self-isolation and if you’re travelling through Nova Scotia to another destination. You may need to self-isolate when you arrive in Nova Scotia for at least 7 days. You don’t need to self-isolate if you’re exempt from self-isolation.

Travel from outside Canada (International):

International travellers need to follow federal isolation, testing and travel requirements in the Quarantine Act. If you travel into Nova Scotia from outside Canada, only COVID-19 vaccines approved for use in Canada are accepted.

For more information about traveling to and from Nova Scotia, including travel advice for residents please visit novascotia.ca.

Make a Reservation

All customers — including walk-ons — must make a reservation online at ferries.ca or by phone at 1-877-762-7245 at least 1.5 hours ahead of departure times.

Walk-on passengers under the age of 14 must be accompanied by a parent or guardian.

Reservations are encouraged and can be modified or cancelled at any time at no cost.

Bring a Face Mask

Face masks are mandatory except when eating and drinking while seated. Please refer to the guidance from the Government of Canada for additional information.

Practice Good Personal Hygiene

During the voyage, please follow proper hand washing procedures and use the supplied hand sanitizer when needed.

Ferry Terminals

Terminal buildings will remain open so that passengers can access the washrooms and as a waiting area for walk-on passengers.

Passengers must wear a face mask before entering, while inside and when seated in the Terminal building.

Luggage

Additional protective measures and operational assurances have been initiated to ensure the health and safety of everyone involved with the transfer of personal luggage. Please review the passenger guidelines for the luggage handling service here.

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Check-in

Don’t Miss the Boat

Passengers are advised to check-in at least 60 minutes before departure to allow time for the additional screening procedures implemented for everyone’s safety.

Additional Screening

Passengers will undergo a mandatory screening for health and travel history by our check-in staff. Please allow additional time for these new check-in procedures. Passengers responding yes to any of the following four screening questions, may not be permitted to board.

  1. Have you travelled outside of the Atlantic Provinces in the last 14 days?
  2. Do you have flu-like symptoms (fever, cough, difficulty breathing)
  3. Have you been refused boarding in the past 14 days due to medical reasons related to COVID-19?
  4. Are you the subject of a provincial/territorial or local public health order?

Passengers responding NO or refusing to answer the question below, will not be permitted to board.
Are you in possession of a face mask that covers your mouth and nose, and do you agree wear the face mask at all times except when eating and drinking while seated.

Experiencing Symptoms
If you are experiencing any COVID-19 related symptoms, we recommend contacting 811 before travelling.

Waiting Area

Once cleared for travel, vehicles will line up in the parking lot. Passengers choosing to leave their vehicle are required to wear a face mask.

Walk-on Passengers

Walk-on passengers arriving by vehicle can be dropped off at the Terminal building and may proceed to the outdoor waiting area available in Digby or inside the Terminal building.

Only passengers requiring assistance will be allowed to use the passenger van for embarkation or disembarkation. All others must walk.

Walk-on passengers under the age of 14 must be accompanied by a parent or guardian.

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Once
On Board

Sail Safely

We have placed arrows on the floors of the passenger decks to direct traffic flow to enable safe distancing. Our staff has diligently increased the frequency of cleaning and sanitization practices during and between voyages, as dictated by public health guidelines.

Face Masks

Face masks are mandatory except when eating and drinking while seated. Please refer to the guidance from the Government of New Brunswick for additional information.

Keep Your Distance

Once on board, please maintain a distance of 2 meters (6 feet) from staff and passengers not in your immediate party. There is additional directional signage on board to facilitate safe distancing.

Amenities and Services

Bay Ferries is happy to provide you with a variety of amenities of services while sailing. This includes:

  • Food Service: Acadia Eatery
  • Movie Lounge
  • Truckers Lounge
  • Outdoor seating on Deck 7 (weather permitting)

Programming including Music on the Bay, Seaside Experiences, Little Mates Quarters, and the Bay of Fundy Educational sessions have been postponed until 2022.

WI-FI is limited on board (only able to access text, email and calling). We recommend downloading entertainment prior to your travel to enjoy on board.

Additional Travel Information

97% of Travellers Felt Our Communication was Effective Regarding new Procedures about Travel During the Pandemic

Don’t miss important travel updates from Bay Ferries.

For updates and ferry schedule changes.
Text “OPT IN” to 902.200.1348

To stop receiving alerts simply text “STOP” to the same number.

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