
Important Notice
Due to an exceptional increase in inquiries related to the recent Government of Canada fare reduction for Bay Ferries and Northumberland Ferries, our Contact Centre is currently experiencing higher-than-normal call volumes. As a result, wait times may be longer than usual.
To avoid delays, we encourage you to explore our website, where you can book, modify or cancel your reservation quickly and easily.
Customers with existing reservations for travel on or after August 1 will automatically receive a refund by August 31.
We appreciate your patience and understanding during this time.

Manage Your Reservation Online
Modify or cancel an existing booking using our online tool with your email and confirmation number.


Connect with the Contact Centre
Our Contact Centre is available from 07:00–22:00 (7:00am–10:00pm).